Our digital concept overview not only includes the processes within the front office, such as:
Digital account view with digital expenditure account
Digital Identification (multichannels)
Digital Signature (electronic signature)
But also reflects the processes in the back office, resulting in an enormous reduction of manual processes and the increase of efficiency.
With the Introduction our digital back office, 80% of all processes can be initially automated and can be extended up to 98% over a duration of time through the various adjustments and optimisations.
Over the years core systems are frequently enhanced through add-ons, which are also connected to the newest interfaces.
In addition to the partially redundant data storage, the core systems have been developed in old programming languages and thus block modern process algorithms.
All processes that were previously executed manually or semi-automatically can now be processed completely over the digital back office, leaving some exceptional cases where their own rules need to be assigned.
The processing includes as an example the classical processes, which are:
We achieve this very high level of automation through our Business Process Engine (BPE).
With this self-developed tool, processes are drawn, executed and controlled. Everything you need for rule-based automation.
Of course, other or existing BPE can also be used.
C.I.C. Software GmbH belongs to one the leading software and service providers for leasing and financial institutions.
Our software solutions are implemented and operated in all German-speaking countries (DACH) as well as other European countries. Our respective customers are of different sizes and focus. Each using and operating their central IT and Business Processes with our software solution.