Our 'Overall Digital Concept' not only includes the processes in the Front Office such as:
Digital account view with digital expenditure account
Digital identification (multichannels)
Digital signature (electronic signature)
But it especially focuses on the processes in the back office whose manual procedures are substantially reduced leading in turn to increased efficiency.
With the introduction of our digital back office, 80% of all processes can be initially automated, progressing up to 98% through adjustments and optimisations.
You know how it is: Out of date core systems are frequently enhanced through add-ons and connected to interfaces. In addition to the partially redundant data storage, the core systems have been developed in old programming languages thus blocking modern process algorithms.
All processes that were previously executed manually or semi-automatically, can be now completely handled through the digital Back Office. Only a few exceptional cases remain that require the assignment of own rules.
The sequence includes the classical execution of processes, which are:
We achieve this level of automation through our Business Process Engine (BPE).
With this self-developed tool, processes are drawn, executed and controlled. Everything you need for rule-based automation!
Of course, other or existing BPEs can be used, too.
C.I.C. Software GmbH belongs to one of the leading software and services providers for leasing and financial services institutions.
Our software solutions are implemented and operated in all German-speaking countries (DACH) as well as other European countries. Our respective customers are companies of different sizes and direction each of them using and operating their central IT and Business Processes with our software solution.